Privacy Policy for Xsights Livestock Management (XLM)
Last Updated: July 18, 2025
Xsights Digital Pty. Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Xsights Livestock Management (XLM) (the “App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:
Personal Data:
User Account Information
When you register for an account, we may collect your name, email address, password, and any other information you provide to create and manage your account.
Contact Information
If you choose to provide it, we may collect your phone number or other contact details.
Livestock Data
Information you input related to your livestock, such as animal IDs, weights, health records, breeding information, and other relevant details specific to livestock management.
Farm/Property Information
Details about your farm or property that you choose to provide, such as location (if you manually input it, not automatically collected GPS), size, or type of operation.
Personal Data:
Storage Access
We may request permission to access your device’s storage (e.g., photos, media, files) to allow you to upload images of livestock or other relevant documents within the App.
Camera Access
We may request permission to access your device’s camera to allow you to take photos of livestock or scan barcodes/QR codes (if such functionality is implemented).
Bluetooth Access
We may request permission to access your device’s Bluetooth to connect with external devices such as weigh scales, RFID readers, or other livestock management hardware that integrates with the App.
Internet Access
The App requires internet access to sync data to our servers, perform updates, and enable certain online features.
Device Information
We may collect information about your mobile device, such as your device ID, model, operating system, and unique device identifiers, for troubleshooting and to improve app compatibility.
Non-Personal Data:
Usage Data
We may collect information about how you use the App, such as the features you access, the time you spend on the App, and other diagnostic and usage data. This data is generally anonymized and aggregated.
Aggregated Data
We may aggregate data collected from multiple users in a way that does not identify any individual user. This aggregated data may be used for analytical purposes to improve the App’s features and performance.
We DO NOT automatically collect your precise location (GPS) information through the App. Any location data associated with your livestock or farm must be manually entered by you.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
Create and manage your account.
Provide, operate, and maintain the App and its functionalities.
Allow you to input, manage, and track your livestock data.
Improve and personalise your experience with the App.
Develop new products, services, features, and functionality.
Communicate with you, including sending you technical notices, updates, security alerts, and support and administrative messages.
Analyse usage trends and preferences to improve the App’s design and features.
Monitor and analyse usage and activity trends to enhance the security and performance of the App.
Troubleshoot problems and resolve technical issues.
Respond to your customer service requests.
Enforce our terms, conditions, and policies.
3. How Your Information May Be Disclosed
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data hosting, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties will have access to your information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
Aggregated and Anonymised Data
We may share aggregated or anonymized information with third parties for various purposes, including marketing, advertising, research, or other business purposes. This data will not identify you personally.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
6. Your Privacy Rights (Australia)
Under Australian privacy law, you have certain rights concerning your personal information. These may include the right to:
Access
Request access to the personal information we hold about you.
Correction
Request correction of any inaccurate or incomplete personal information we hold about you.
Deletion
Request the deletion of your personal information, subject to certain exceptions.
Opt-out of Communications
You can opt-out of receiving certain communications from us by adjusting your account settings or following the unsubscribe instructions provided in the communication.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable Australian privacy laws.
7. Children's Privacy
The App is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child’s account.
8. Contact Us
If you have any questions, concerns, or complaints about this General Privacy Policy or our privacy practices, please contact us at:
Xsights Digital
Suite 7, Level 1, 6 Short Street
Fremantle WA 6160 Australia
Email: contact@xsights.com.au
Phone: 1300 490 931
9. Making a Complaint
If you are not satisfied with our handling of your privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218 Sydney NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au